It has always interested me why people join a business in the first place and even more so as to why they left.

The bit in the middle where people take the decision to stay or leave is the real intrigue for me. How managers strive to keep the balance for targeted results whilst keeping their staff happy and the consequences their behaviours create on other levels within the business. Internal relationships, wellbeing, the business reputation, client satisfaction, client retention, growth etc.

This is where I have spent a lot of my time understanding how the good managers, amongst us, do maintain the balance retaining their good staff and adversely the poorer ones that don't.

It can be difficult as a manager to maintain this balance and mistakes are easily made, I've made many.

My dad used the expression 'some live & learn and some just live'. I've carried this with me throughout my adult life, looking to learn from my mistakes to understand why & how I could do better. Learning and self-development is a wonderful thing.

I'm still making mistakes today  (maybe not as many as I used to) but hope I'm better in recognising and
by learning from them I'm not repeating.

Having worked with 100's of people both reporting to and from and to training 1000's I've experienced the extremes. Behaviours, habits, character traits, mainly unintentional, mistakenly and repeatedly thinking their methods in managing are acceptable approaches in looking after their people.

So, if we can eradicate these mistaken beliefs with slight adjustments, bringing awareness and provide methods to encourage behaviour change we can move everyone to a better, peaceful and more confident state of mind.

This is what I do.

It's been a long and varied journey for me to arrive here. A place I thoroughly enjoy, where I'm helping others and developing myself at the same time, providing tips to increase their confidences to move them to better places too.

So, it really just leaves me to say thank-you for your time in reading this, thank-you for visiting our website and maybe sooner rather than later I'll be thanking you for investing in your people by investing in one of our programmes.

I've worked within many different verticals during my 25-year HR and training career, including tech, digital, creative utilities, renewable energy. 

I have global HR experience across the whole spectrum of the employee lifecycle including recruitment, talent management, performance management, employee engagement & retention.

My passion is nurturing the ability for a team to work collectively toward common goals underpinned by company strategy and values.

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Wendy is very experienced, knowledgeable and full of energy. Its a real pleasure to have her on the team.

I started my career with Blackhorse and GE Capital learning the fundamental rules of financing and how to mitigate risk. From there I moved into Motor Retail, with an award winning 25 year career as a Sales Executive, Business Manager, Sales Manager and Brand Manager.

More recently I have been involved in sales, leadership and finance training working on various programmes with manufacturers including Ford, BMW, Mercedes-Benz and Mobilize Financial Services (Renault, Dacia  & Nissan)

I would say my interest lies in the dynamics of giving the utmost customer service and managing the profitability short and long term for the business.

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Tom has a core value of integrity without compromise and has an excellent track record in improving the customer experience along with profitable sales. He has achieved this through an energetic, strong presence and has an innovative and visionary approach to everything he does.

My mission is to make a difference to business supporting clients through transformational change with an open, honest, and direct approach whilst having fun along the way.

I am an experienced marketing professional with over 25 years' experience in place, having worked at senior levels at the Commonwealth Games in Manchester and Liverpool's European Capital of Culture. I have worked nationally and internationally for destination management organisations, Visit England, as well as attractions and accommodation providers across the region developing and delivering marketing and communication strategies

I love to travel, have an interest in social history and keen to bring the next generation into the world of work. I am an Enterprise Adviser and University Mentor as well as a board member of a schools academy trust in the region.
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Alison provides transformational change support primarily within the visitor economy. She has delivered marketing skills training, marketing masterclass workshops, strategy, and planning advice as well as a mentoring service and guidance to maximise people resources. 

What makes a great sales plan and what makes a great sales person can go hand in hand, but so often doesn't. It's what I have studied and what I have lived via my career-to-date.  I apply fabulous/actual experiences to my training sessions that can and will motivate and support  salespeople to reach their potential. Aligning the targets with the company goals, aligning the activities with the targets, applying solid selling principles to both the planning and actioning of the selling cycle. Our 'improve your sales' modules provide many tips and ideas upon simple steps that can be put in place to bring in extra sales, extra margin and extra rewards.